The hotel manager and his staff should take care of the guests.  We can provide the right individually tailored information systems as well as the organizational concepts and coach the team during their implementation.

	General review of the state of the hotel, quality of services, information systems, technical systems, accounting and administration as well as profitability and potentials.
	Detailed audits relating to contract situation, management performance, information systems, market performance, cost control, guest satisfaction, staff satisfaction and general efficiency. SWOT-analysis.
	Design of  systems to analyze the hotels performance for all success determining factors such as quality, guest satisfaction, cost efficiency, market penetration, staff satisfaction and motivation, security, maintenance.  We create full transparency for the performance of the hotel.
	Benchmarking with comparison to expected standards and competition.
	The “combined performance index” or “CPI”  provides an overall measurement of the performance from a combination of all success factors.
	Consulting  and project management for construction, conversions, renovations.
	Feasibility studies, market analysis and development of concepts.
	Management agreements: full management of your hotel(s).

Hotel operators and caterers

For hotel operators it is useful to have support with the positioning and the optimal organization of their hotel.  They need systems that allow them to put their ideas into operation and that provide them with timely and accurate information about the status of their business.  In order to keep pace with the ever faster developments in the market place they should be allowed to receive help from professionals in different fields.  Apart from marketing concepts and cost reduction opportunities profotels has experience and can support in almost all areas of the daily operation and organization.  We have developed systems that support the success of the hotel by making the operation transparent and the performance measurable.